Company description
Athlone Towncentre Shopping Centre is the Midlands largest regional shopping centre and is home to brands including M&S, Zara, H&M, River Island and TK Maxx.
Job description
Athlone Towncentre Shopping Centre is seeking applications for the position of Part Time Customer Service Representative to join its Information Desk Team.
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This is a permanent position with 3-4 days weekly. As the shopping centre operates over a 7 day week, Customer Service roles involve a combination of midweek, weekend and evening shifts. This role will be predominately Thursday - Sunday cover but flexibility is essential. There will also be additional hours available on occasion to cover annual leave and peak season trading.
As this is a customer facing role it is important that candidates would have previous experience in dealing with customers and in general administration.
This role will involve:
– Dealing with customer queries at the Information Desk in Athlone Towncentre
– Sale of Athlone Towncentre Gift Cards
– General office administration
The successful candidate should have the following:
– Excellent interpersonal skills
– Strong organisational skills
– Good working knowledge of MS Office packages
– Ability to work on own initiative
– Fluency in English
An immediate start is available for the successful candidate.
Please note: Weekend availability is essential.
Job Type: Part-time
Part-time hours: 20-25 per week
Benefits:
- On-site parking
Schedule:
- Day shift
- Weekend availability
Application question(s):
- This role has a requirement for predominately weekend (Sat & Sun) and evening shifts (Thurs/Fri) with some midweek requirement from time to time. Are you flexible in this respect?
- If successful, how soon would you be available to commence work?
Experience:
- Customer Service: 1 year (required)
Work Location: In person
Application deadline: 01/08/2023
Expected start date: 07/08/2023